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  Medical Manager Support
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Aetna now requires electronic billing

At this time all Aetna primary and secondary COB claims must be submitted electronically. Call us if you need help with this.


Taxonomy code now required on CMS 1500 form

Medical Manager users are seeing rejections from several carriers on paper claims due to missing taxonomy codes. These specialty codes are now required in the shaded portion of box 24j and in the billing information field 33b. Let Jaydee Corporation fix these formats and any other missing data on your HCFA 1500 forms.


Medical Manager on Windows 10

If you updated your computer to Windows 10 or 11,  it's possible that Medical Manager won't work or it may not print after the upgrade.



Yes, Medical Manager version 9 and up can run on Windows 10 and 11.  Call Jaydee if you would like to stay on Windows 10 or if you have trouble removing it.
Medical Manager version 8.12 will only run on 32 bit operating systems, including the 32 bit version of Windows 10.

If your server is running LINUX, UNIX or SCO OpenServer, then your workstation computers can be running any version of Windows.

ICD-10 is working on Medical Manager!

All of our customers are now updated and successfully sending ICD-10 claims.  Call us if you are losing digits on your ICD-10 codes or getting rejected claims.

ICD-10 and CMS-1500 Form

ICD-10 diagnosis codes are now required on all claims. lCD-10 diagnosis codes begin with a letter and have a length of up to 7 characters. All versions of The Medical Manager can handle this with some custom format changes.  Updates and more information can be found at http://www.cms.gov/Medicare/Coding/ICD10.

Jaydee has created special paper claim formats for printing ICD10 claims on the updated CMS 1500 (02-12) forms.  These paper claim formats will also work if you are sending print image claims to Office Ally clearinghouse.

We also now have an EMC electronic claim format with custom ICD-10 segments for sending the new required data.  This ICD-10 EMC format will only work with the Practice Insight clearinghouse.  At this time some other clearinghouses are still not able to properly convert and process the NSF claims that Medical Manager can produce.

Practice Insight is a full featured clearinghouse that can accept claims in many formats from several different practice management systems.  They have an incredible web interface that allows you to fix and resubmit claims online.  You can easily track claims, run reports, transfer to second payer, send electronic patient statements, print timely filing letters and more.  Call Jaydee for more info or to switch over to eSolutions Practice Insight.


 

The current CMS HCFA-1500 form has fields for twelve diagnosis codes in box 21 labeled A thru L. The old version only allowed four diags numbered 1 thru 4.  The new form also has several new fields that will not print from your older format. We have an updated format ready to handle these changes.  Check the NUCC website for the latest details.


 

 

Is your Medical Manager system printing the form correctly? Stop using your typewriter or WiteOut on your forms. We can help.


Jaydee Corporation
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(708) 788-3203